Revenue Control Officer
Job Identification: 1271
Location: Victoria Island, Lagos
Job type: Full time
Key Responsibilities
Business and Financial performance:
- Minimum operational losses emanating from control design and failure, failure to execute controls, performance oversight.
- Contribute to business performance through savings/losses prevented/averted/deterred by Revenue Assurance, Fraud monitoring, Information Systems Control Monitoring.
- Monitor and analyze revenue streams to ensure accuracy and completeness.
- Identify revenue leakage and implement corrective actions.
- Support financial planning and forecasting by providing revenue assurance insights.
- Ensure compliance with financial policies and regulatory standards.
Customer Excellence:
- Ensure customer billing is accurate and timely to maintain trust and satisfaction.
- Address customer complaints related to billing discrepancies and resolve them efficiently.
- Work with various the business, product owners, operations and technology teams to improve revenue-related customer interactions.
- Drive and surpass expectations on NPS for the department.
People management:
- Foster a culture of accountability and continuous improvement within the team.
- Collaborate with cross-functional teams to promote awareness of revenue assurance.
- Be a champion of Ecobank RACE – IT core values in the Region.
Process, control and operational performance:
- Develop and maintain controls to monitor revenue-related processes.
- Conduct regular control reviews and assessments to ensure operational efficiency.
- Implement automation and process improvements to enhance revenue assurance operations
- Ensure operational efficiency in revenue recognition and reporting processes.
Strategic initiatives:
- Contribute to the development of long-term revenue assurance strategies.
- Participate in cross-functional projects to support business growth and innovation.
- Support digital transformation initiatives related to revenue management.
- Analyze market trends and regulatory changes to adapt revenue assurance practices.
- Participate in the development of new products and services to ensure revenue integrity.
Requirements
Education:
- A Good University Degree with a minimum of 2:2 or HND in Computer science or any numeric discipline. Any other discipline with good relevant track record can be considered.
- Possession of a relevant advanced degree or professional certificate will be considered an advantage
- Preferable - CISA/CISM/CGEIT/CRISK qualification
Work Experience:
- Minimum of 3 years working experience in any assurance function of a commercial Bank and/or Audit Firm, commercial/retail banking experience, some of which must have been spent performing a similar role in a leading commercial bank. Exceptional candidates with a solid track record but fewer years of experience in Banking will also be considered
- Minimum of 3 years extensive hands-on experience coding with Data Analysis tool (e.g. ACL Analytics) or Java Programming.
- Project Management Experience
- Experience in other major Analytics tools or programming environments can be an added or compensating advantage
Skills:
- Analytical and Investigation Skills
- Policy and Regulation interpretation and implementation.
- Oral and written Communication Skills
- Skilled in the use of Microsoft Word, Excel, Power point, Intranet Mailing facility
- Good understanding skills in Database query scripting
- Good understanding skills in coding with Analytics tools used in the bank for Compliance analytics.
- Good understanding of Auditing, Accounting Banking Operations and Application programming skill in Java will be added advantage
Knowledge:
- Working knowledge of the core banking application of the bank
- Working knowledge of the major database management systems used in the bank.
- Good Knowledge of Risk assessment and risk remediation
- Working Knowledge of the working of analytic tools used in the bank.
- Knowledge of banking operations, accounting, audit, products & customer segmentation
Personalities and attributes:
- Highly analytical
- Attention to details
- Positive “can do” attitude
- Goal driven and result oriented
Application Closing Date
27th March, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online