Ticketing Officer / Business Development Officer (BDO)
Location: Ikoyi, Lagos
Employment Type: Full-time
Reports to: Travel Manager / Managing Director
Job Summary
- The Ticketing Officer is responsible for managing travel bookings, issuing flight tickets, providing accurate travel information, and ensuring excellent customer service for clients.
- The role involves working closely with airlines, travel partners, and clients to deliver efficient and cost-effective travel solutions.
Key Responsibilities
- Handle flight reservations, ticket issuance, revalidation, re-issuance, and cancellations.
- Provide customers with accurate information on flight schedules, fares, and travel requirements.
- Assist clients in planning travel itineraries based on preferences and budget.
- Use Global Distribution Systems (GDS) such as Amadeus, Galileo, or Sabre for ticket booking.
- Process payments and maintain accurate records of all transactions.
- Ensure compliance with airline policies, visa, and immigration regulations.
- Resolve customer complaints and handle travel-related queries promptly.
- Keep up to date with airline promotions, fare changes, and industry trends.
- Prepare daily, weekly, and monthly sales and booking reports.
- Maintain good relationships with airlines, travel agents, and corporate clients.
Requirements / Qualifications
- OND / HND / Bachelor’s Degree in Tourism, Travel Management, Business Administration, or related field.
- 1–3 years of experience in a travel agency or airline ticketing role.
- Accounting background
- Proficiency in GDS software (Amadeus, Galileo, or Sabre).
- Excellent communication and customer service skills.
- Strong attention to detail and ability to work under pressure.
- Good sales and negotiation skills.
- Knowledge of visa processes, travel insurance, and destination information is an advantage.
- Trainable computer-literate applicants can apply
- Applicant must reside on the Island for ease of commuting to work.
Salary
N120,000 - N150,000 monthly.
Application Closing Date
23rd April, 2026.
How to Apply
Interested and qualified candidates should send their Resume to: Odiz29@yahoo.com using the Job Title as the subject of the mail.