Customer Service Intern

Edlom Consulting Services
Port Harcourt, Rivers, Nigeria | Posted 1 month ago
Internship On-site
Customer Service 90,000 - 120,000

Job Description

Customer Service Intern

Location: Port Harcourt, Rivers

Employment Type: Internship

Job Summary

  • Handle customer complaints and work in the capacity of the supervisor when none available
  • Ensure the ticketing target is met and consulting with the supervisor and other senior ticketing staff on different ways to achieve target.
  • Provide correct information regarding fares, ticketing, product knowledge and refunds to customers.
  • Produce daily stats figures on number and types of tickets issued.
  • Develop an in-depth knowledge and understanding of the airline, IATA and round the world fares.
  • Ensure the airline product is sold to its maximum capacity.
  • Ensure adequate procedures are implemented and customer requirements are maintained.
  • Ensure all shifts are covered in case of training or unexpected sick leave.
  • Other responsibilities as assigned.

Salary

N90,000 - N120,000 monthly.

Application Closing Date

30th March, 2026.

How to Apply

Interested and qualified candidates should send their Resume and CV to: careers@ghiassets.com using the Job Title as the subject of the mail.

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About the Company
Edlom Consulting Services