Clinical Operations Manager
Location: Lekki, Lagos
Employment Type: Full-time
Industry: Healthcare / Physiotherapy / Rehabilitation
Description
- We are seeking an experienced Clinical Operations & Growth Manager to lead clinic operations, coordinate therapists, and drive patient growth.
- This role is ideal for a healthcare operations professional who can bring structure to clinic operations while supporting business development through patient acquisition, referral partnerships, and corporate wellness programs.
- The successful candidate will play a key leadership role in ensuring efficient service delivery and expanding the clinic’s reach within Lagos.
Key Responsibilities
Operations Leadership:
- Oversee the day-to-day operations of the clinic.
- Coordinate physiotherapists and therapists across clinic and field assignments.
- Ensure efficient patient scheduling, treatment coordination, and service delivery.
Patient Administration:
- Manage patient inquiries and intake processes.
- Coordinate consultation forms, treatment scheduling, and therapist assignment.
- Ensure a smooth and professional patient experience.
Team Leadership:
- Supervise physiotherapists and support staff.
- Monitor therapist schedules and field service activities.
- Maintain accountability and high service standards.
Business Development:
- Support initiatives that increase patient acquisition.
- Develop referral relationships with healthcare providers, gyms, and sports organizations.
- Coordinate physiotherapy wellness programs for corporate organizations and multinational companies.
- Monitor patient retention and treatment completion.
- Coordinate physiotherapy retreats and wellness engagements for corporate clients.
Requirements
- 4–6 years experience in healthcare operations, clinic administration, hospital administration, or a related environment.
Preferred Advantage:
- Postgraduate qualification in Healthcare Management, Public Health, or Business Administration is an added advantage
- Professional certifications or training in healthcare operations, clinic management, or business development are an added advantage
Key Competencies:
- Healthcare operations management
- Team leadership and coordination
- Patient relationship management
- Business development and partnerships
- Strong organisational and communication skills
Ideal Candidate:
The ideal candidate:
- Understands the dynamics of healthcare service delivery
- Can coordinate healthcare professionals effectively
- Has the ability to improve operational structure within a clinic
- Is proactive and comfortable driving both operations and growth.
Pay
N350,000 - N500,000 / Month.
Application Closing Date
14th May, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online