Customer Service Representative

Edlom Consulting Services
Lagos, Nigeria | Posted 4 days ago
Full-time On-site
Customer Service 80,000

Job Description

Customer Service Representative

Location: Lagos

Vacancy Code – Pgl007

Work Type – Full-Time

Job Summary

  • Our client is seeking a customer-focused and energetic Customer Service Representative to manage client interactions, resolve inquiries, and drive sales through excellent service delivery.
  • The ideal candidate will be responsible for ensuring customer satisfaction while contributing to revenue growth through commission-based performance.

Key Responsibilities

  • Attend to customer inquiries via phone, walk-in, or digital channels
  • Provide accurate information about products and services
  • Resolve customer complaints in a timely and professional manner
  • Build and maintain strong customer relationships
  • Upsell and cross-sell products/services to meet targets
  • Process orders, requests, and transactions efficiently
  • Maintain proper records of customer interactions
  • Meet and exceed performance and sales targets

Requirements

  • Minimum of SSCE qualification
  • Previous experience in customer service or sales is an added advantage
  • Strong communication and interpersonal skills
  • Good problem-solving ability
  • Ability to work in a target-driven environment
  • Basic computer knowledge
  • Positive attitude and customer-first mindset.

Salary

N80,000 monthly + Unlimited Commission.

Application Closing Date

16th June, 2026.

How to Apply

Interested and qualifid candidates should:

Click here to apply online



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About the Company
Edlom Consulting Services