QSR Restaurant Manager
Location: Victoria Island, Lagos
Employment Type: Full-time
Overview
- In this role, you will be responsible for overseeing the daily operations of your assigned outlet, ensuring smooth service, high food quality, customer satisfaction, and team efficiency.
- You will also help drive sales, control costs, and maintain operational standards.
Key Responsibilities
- Supervise daily restaurant operations and ensure smooth service.
- Manage and motivate outlet staff to deliver excellent customer service.
- Ensure food quality, hygiene, and safety standards are met.
- Monitor inventory levels and coordinate restocking when needed.
- Handle outlet cash management, daily sales reporting, and expense tracking.
- Address customer complaints and resolve service issues promptly.
- Enforce company policies and standard operating procedures.
- Train new and existing team members for improved performance.
- Track outlet performance and work towards achieving sales targets.
- Communicate regularly with head office and support teams on.
Qualifications
- OND/HND or B.Sc. in Hospitality, Business Administration, or related field
- Knowledge of restaurant operations and food handling practices
Core Competencies:
- Strong leadership and team management
- Customer service orientation
- Inventory and cash handling
- Problem-solving and decision-making
- Time management and multitasking
Behavioral Traits:
- Responsible and goal-oriented
- Energetic and hands-on
- Excellent communication skills
- Calm under pressure
- Service-driven and proactive.
Salary
N300,000 - N350,000 per month.
Application Closing Date
31st May, 2026.
How to Apply
Interested and qualified candidates should send their CV to: begberongbe@mamacassng.com using the Job Title as the subject of the email.
Note: Only qualified candidates will be contacted.