Secretary
Location: Igbo Efon, Lekki - Lagos
Employment Type: Full-time
Job Summary
- We are seeking a highly organized Secretary to manage client communication, coordinate service delivery, track engagements, and ensure smooth day-to-day operations across professional service teams.
Key Responsibilities
- Serve as the first point of contact for all client enquiries, ensuring prompt and professional responses
- Manage front-desk and administrative duties, including scheduling meetings, handling correspondence, and maintaining office organization
- Coordinate client briefs and communications between internal teams and external consultants to ensure seamless service delivery
- Monitor and track project deliverables, timelines, and service progress, providing regular updates to relevant stakeholders
- Prepare client engagement documents, including summaries, invoices, reports, and follow-up communications
- Maintain accurate and up-to-date client records, files, and service documentation
- Support weekly review meetings by compiling reports, tracking performance metrics, and documenting action points
- Ensure a high level of client satisfaction through proactive follow-up and issue resolution
- Handle confidential information with discretion and professionalism.
Job Requirements
- Bachelor’s degree in any discipline
- 1–3 years of relevant experience in administrative support, client service, operations, or a similar role
- Strong written and verbal communication skills, with a professional telephone and email etiquette
- Excellent organizational and time management skills, with strong attention to detail
- Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment
- Proficiency in Microsoft Office tools (Word, Excel, PowerPoint) and basic office systems
- Strong interpersonal skills and a customer-focused mindset
- Ability to work independently and collaboratively within a team
- High level of integrity and ability to handle sensitive information.
Application Closing Date
20th May, 2026.
How to Apply
Interested and qualified candidates should send their CV and a short cover note stating the role applied for to: hr@feingoldglobalgroup.com.ng using the job title as the subject of the email.
Note: We appreciate all applications; however, only shortlisted candidates will be contacted.