Data IT Support Executive
Location: Lagos
Employment Type: Full-time
Work Mode: Hybrid
Key Responsibilities
- Support data entry, updates, and troubleshooting of data-related issues
- Respond to client inquiries via email and phone
- Coordinate meetings and document meeting minutes
- Disseminate monthly Power BI reports to clients
- Maintain and update training certificates on accredited portals
- Collaborate with DB/IT teams to ensure accurate data flow between systems
- Resolve technical issues while ensuring high customer satisfaction
- Assist help desk personnel when required
- Build and maintain a knowledge base of FAQs and standard solutions.
Requirements
- B.Sc. in Computer Science, Electrical Engineering, Computer Engineering, or related field
- Minimum of 1 year experience in IT support, systems, or database administration
- Professional certifications such as OCA, ITILv4, or Power BI are an added advantage
- Strong communication and interpersonal skills
- Ability to multitask and work with minimal supervision
- Good analytical and problem-solving skills.
Preferred Skills:
- User Support
- ITIL Knowledge
- Customer Support Experience
- Strong organizational and teamwork skills.
Salary
N5,828,000 per annum.
Benefits
- Leave Allowance
- HMO
- 13th Month Salary
Application Closing Date
30th May, 2026.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@fortknoxoutsourcing.com using the Job Title and location as subject of the mail.