Senior Operations Manager (Restaurant & Lounge)
Location: Lekki, Lagos
Employment Type: Full-time
Job Summary
- Senior Manager Operations in a restaurant is responsible for ensuring smooth and efficient restaurant operations, managing staff, and maintaining high standards of customer service.
- They oversee various aspects of the restaurant, including front-of-house and back-of-house operations, ensuring compliance with regulations, and contributing to the restaurant's financial performance.
Responsibilities
- Leadership and Team Management: Hire, train, and supervise employees to ensure productivity and excellent customer service.
- Operational oversight: Manage day-to-day operations, including scheduling, inventory control, and quality assurance.
- Customer Relations: Address customer inquiries and complaints, ensuring a high level of guest satisfaction.
- Financial Management: Monitor budgets, control costs, and analyze sales data to maximize profitability.
- Health and Safety Compliance: Ensure compliance with health, safety, and sanitation regulations.
- Marketing and Promotions: Collaborate on marketing initiatives to drive traffic and increase revenue.
- Vendor and Supplier Coordination: Maintain relationships with suppliers to ensure timely and cost-effective deliveries.
Qualifications / Requirements
- HND / BSc Degree in relevant field
- Proven experience in restaurant management or a similar role is required.
- Strong leadership and organizational skills with the ability to manage a diverse team.
- Excellent customer service and communication abilities.
- Proficiency in financial management, including budgeting and cost control.
- Familiarity with health and safety regulations for the restaurant industry.
- Ability to thrive in a fast-paced environment and adapt to changing priorities.
Application Closing Date
30th May, 2026.
How to Apply
Interested and qualified candidates should send their CV to: officialpawahouse@gmail.com using the job title as the subject of the mail.