Front Desk Officer (Hotel)
Location: Port Harcourt, Rivers
Employment Type: Full-time
Job Summary
- We are looking for a professional and friendly Front Desk Officer to be the first point of contact for our guests, visitors, and callers.
- The candidate will manage the reception area, provide excellent customer service, and assist with basic administrative tasks.
Key Responsibilities
- Greet and attend to guests and visitors in a polite and professional manner.
- Answer phone calls, respond to inquiries, and direct callers to the right person or department.
- Register visitors, issue visitor tags, and maintain the visitor log.
- Receive, sort, and distribute mail, packages, and deliveries.
- Assist with basic administrative tasks such as filing, data entry, and appointment scheduling.
- Handle simple payments or documentation (if applicable, e.g., registration, booking, or sign‑in).
- Keep the front desk neat, tidy, and well organized at all times.
Requirements
- Minimum of [e.g., 1–2] years experience in a front‑desk, reception, or customer‑service role is an advantage (fresh graduates may apply if confident and presentable).
- Good communication and interpersonal skills.
- Ability to multitask and work calmly in a busy environment.
- Honest, neat, and professional in appearance and attitude.
- Basic computer skills (typing, using email, simple office software).
Application Closing Date
5th June, 2026.
How to Apply
Interested and qualified candidates should send their CV to: vacancies@genesisgroupng.com using the job title as the subject of the email.