Travel and Visa Consultant
Location: Ikeja, Lagos
Employment Type: Full-time
Job Summary
- We are seeking a detail-oriented and customer-focused Travel and Visa Consultant to assist clients with travel planning, visa processing, and related advisory services.
- The ideal candidate will be responsible for guiding clients through visa application procedures, ensuring all documentation meets embassy requirements, and providing accurate travel information.
Job Description
Responsibilities:
- Advise and assist clients with travel planning and booking of flights, accommodations, and travel insurance.
- Handle visa and relocation applications for destinations including the USA, Canada, the UK, the Schengen Zone, Asia, Africa, and others.
- Develop customized travel and study packages based on client needs and preferences.
- Provide expert guidance on visa requirements, documentation, and interview preparation.
- Liaise with embassies, visa application centers, airlines, and global partners to ensure smooth processing.
- Maintain accurate records of applications, transactions, and customer communications.
- Proactively follow up with clients and provide updates on application status.
- Upsell additional services such as travel insurance, airport pickup, accommodation arrangements, etc.
- Offer after-sales support and collect client feedback to improve service quality.
Requirements
- Bachelor's Degree in Travel, Tourism, Hospitality, International Relations, or a related field (preferred).
- At least 1–3 years of experience in a travel agency or visa processing role.
- Strong knowledge of visa application procedures for major countries (e.g., USA, Canada, UK, Schengen).
- Familiarity with GDS booking systems (e.g., Amadeus, Sabre) and CRM tools is an advantage.
- Excellent communication and interpersonal skills.
- Strong organizational and time-management skills.
- Ability to work independently and handle multiple applications simultaneously.
- A passion for travel and customer satisfaction.
Benefits
- Competitive salary based on experience level.
- Commission and Incentives based on performance.
- Career growth and professional development opportunities.
- Regular training on new visa policies and travel trends.
- Access to discounted travel and relocation packages.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV to: hr@pgetravels.com using the Job Title as the subject of the email.