Title: Customer Service Representative
Location: Ogba - Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Providing in formation on product and services to prospective and new customers.
- Handling customer complaints and troubleshooting issues with products or services.
- Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received.
- Accessing databases to retrieve account information for customers.
- Letting customers know about additional products or services that might benefit them.
- Escalating queries and concerns when necessary.
- Updating customer records following each contact.
- Staying up to date on the latest products and services theorganization provides.
Application Closing Date
4th September, 2026.
How to Apply
Interested and qualified candidates should send a copy of their CV to: sanwooreoluwatomi@gmail.com using the job title as the subject of the mail.