Customer Service Representative & Service Advisor

Edlom Consulting Services
Port Harcourt, Rivers, Nigeria | Posted 1 week ago
Full-time On-site
Customer Service

Job Description

Customer Service Representative & Service Advisor 

Location: Port Harcourt, Rivers

Employment Type: Full-time

Summary of Responsibility

  • Establish report with and provide outstanding care to the customer
  • Assist in preparation of estimate/Proforma invoices
  • Produce job cards on in-house computer system
  • Book in customer vehicles for servicing
  • Manage and follow up all work in progress on customer vehicles, liaise regularly with the customer and workshop controller (Technicians as required) to meet pre-arranged time frames.

Required Knowledge, Skills and Abilities

  • A good Bachelor's Degree
  • Good knowledge in computer application software (i.e MS Office suites including Excel,Powerpoint,Ms project)
  • Knowledge in Electronic Part catalogue (EPC) is an added advantage
  • Technically inclined and able to identify spare parts and their general functions
  • Demonstrated excellent organizational, coordinating and personal interface skills
  • Commitment to work overtime when needed
  • Demonstrate excellent written and verbal communication skills
  • Must be able to work under pressure
  • High Level of professional integrity
  • Strong work ethic
  • People friendly and team player
  • Should have a driving license.

Application Closing Date

30th September, 2026.

How to Apply

Interested and qualified candidates should send their Application and updated CV to: hr@heboauto.com using the Job Title as the subject of the mail

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About the Company
Edlom Consulting Services