Abuja (FCT)
Employment Type: Full-time
Key Responsibilities
Greet and welcome guests warmly upon arrival.
Handle check-in, check-out, and room assignments efficiently.
Respond promptly to guest inquiries, requests, and complaints.
Provide accurate information about hotel services, facilities, and local attractions.
Coordinate with housekeeping and other departments to meet guest needs.
Process reservations, payments, and maintain accurate guest records.
Ensure compliance with hotel policies, health, and safety standards.
Uphold the hotel’s brand image through professional appearance and behaviour.
Requirements
Diploma or degree in Hospitality, Tourism, or related field (preferred).
Previous experience in a customer service or hotel front desk role is an advantage.
Excellent communication and interpersonal skills.
Strong problem-solving ability and attention to detail.
Proficiency in hotel management systems (PMS) and MS Office.
Willingness to work flexible shifts, including evenings, weekends, and holidays.
Key Competencies:
Customer service excellence.
Teamwork and collaboration.
Professional grooming and presentation.
Adaptability and resilience in a fast-paced environment.
Multitasking and organisational skills.
Application Closing Date
20th February, 2026.
Method of Application
Interested and qualified candidates should send their CV to: jobs@boltonwhitegroup.com using the job title as the subject of the mail.