Hotel Receptionist
Location: Berger, Lagos
Employment Type: Full-time
Key Responsibilities
Greet guests warmly and professionally on arrival and departure.
Manage check-in and check-out processes efficiently, ensuring accuracy in guest records and billing.
Handle reservations, room assignments, and guest inquiries via phone, email, and in person.
Provide information about hotel services, local attractions, transportation, and dining options.
Maintain accurate records of guest accounts, payments, and room availability.
Resolve guest complaints promptly and escalate issues to the supervisor when necessary.
Coordinate with housekeeping and maintenance to ensure rooms are ready for guests.
Operate the hotel’s front office systems (PMS) and maintain updated data.
Handle cash, credit card transactions, and prepare shift reports accurately.
Uphold hotel policies, grooming standards, and service quality at all times.
Requirements
Interested candidates should possess HND / Bachelor`s Degree with 1 - 2 years work experience.
Candidate should reside within Ojodu, Ogba, Ketu and Agege axis.
Application Closing Date
26th February, 2026.
Method of Application
Interested and qualified candidates should send their CV to: careers@hotelcapitol.com.ng using the job title as the subject of the email