Customer Service Representative (Remote)
Working Hours: 2:00 PM – 11:00 PM (Nigeria Time)
Salary: 200,000
Role Overview
We are seeking a confident, articulate, and persuasive professional to engage prospective customers through outbound calls and emails, generate interest, and secure bookings. The role also involves handling occasional inbound inquiries and following up with potential customers.
Key Requirements
- Excellent verbal and written English communication skills, with a clear and professional speaking voice.
- Proven experience in outbound calling, telesales, lead generation, or customer service.
- Strong interpersonal, persuasion, and objection-handling skills.
- Ability to engage decision-makers professionally and convert prospects into bookings.
- Reliable internet connection, stable electricity supply, and backup power.
- Functional laptop, quality headset, and quiet workspace.
- Strong organizational skills and ability to meet outreach targets.
- Full availability during the specified working hours.