Client Service Representative
Locations: Abuja (FCT), Enugu, Kano, Mainland / Island - Lagos, Ibadan - Oyo, and Port Harcourt - Rivers
Employment Type: Full-time
Responsibilities
- Ensuring a positive and professional client service experience.
- Customer onboarding and account opening.
- KYC validation and regulatory compliance checks.
- Account upgrades and maintenance requests.
- Card issuance support and card lifecycle management.
- Resolution of customer inquiries, complaints, and service requests.
- Customer education and adoption of MoMo products and digital channels.
- Operational reporting, documentation, and audit support.
- Escalation and resolution of customer and operational issues
Requirements
- Minimum of OND in any related field.
- Minimum of 2 year’s experience as a client services representative
- Must have experience in the banking sector as a customer service or a client service representative
- Exceptional ability in providing professional, efficient, and friendly client services.
- Ability to coordinate with other departments on client-related matters.
- Advanced ability to provide technical assistance, resolve issues, and recommend improvements.
- Willingness and the ability to travel to client locations, when required.
- Ability to keep updated on new developments in the field of client services.
- Excellent interpersonal and recordkeeping skills.
Salary
N193,000 per month.
Application Closing Date
30th October, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online