Human Resource Operations Professional
Location: Lekki, Lagos
Employment Type: Full-time
Description
- FoLiXx Hospitality is looking for a high-capacity, solution-driven HR Operations professional who can build systems, solve people and operational problems, and use technology and AI to make HR faster, smarter and more accountable.
- This is not a conventional 9–5 HR role.
- We operate in the hospitality and entertainment industry, where business activities extend beyond traditional office hours.
- The ideal candidate must understand the demands of a fast-paced, multi-business environment and be able to respond effectively when people-related issues require attention.
What You Will Be Responsible For
- Manage core HR operations including recruitment, onboarding, performance management, employee relations, documentation and workforce administration.
- Effectively manage and optimise the company's HR Management System (HRMS/HRIS).
- Build practical HR systems, trackers, workflows and processes that improve accountability and reduce operational gaps.
- Identify HR and workforce problems early and develop practical solutions rather than waiting for issues to escalate.
- Drive performance tracking, KPIs, appraisals, PIPs and employee performance documentation.
- Maintain accurate employee records and ensure HR matters are properly documented, assigned, tracked and closed.
- Use workforce data to identify trends in recruitment, performance, attendance, retention and employee movement.
- Work closely with business leaders and line managers across multiple hospitality operations.
- Improve HR reporting and provide management with clear, timely and actionable information.
AI & Technology Capacity:
- We are specifically looking for someone who understands how modern technology can improve HR productivity.
- You should be comfortable using AI tools to accelerate research, documentation, reporting, data analysis, recruitment, communication and routine HR workflows while maintaining accuracy, confidentiality and professional judgement.
- We are not looking for someone who simply uses AI to generate documents.
- We want someone who can identify repetitive work and build smarter ways of getting it done.
Qualifications
- Interested candidates should possess a Bachelor`s Degree with 3 - 6 years experience.
The person We Are Looking For
You should be:
- A strong problem solver
- A system builder, not just a system user
- Highly organised with strong follow-through
- Comfortable with HRMS/HRIS platforms and digital workflows
- Technology and AI savvy
- Able to manage multiple priorities without losing accountability
- Strong in documentation and reporting
- Comfortable working with people at different organisational levels
- Capable of working independently and taking ownership
- Able to operate effectively in a high-pressure hospitality environment
- Flexible enough to work beyond conventional office hours when operations require it.
Application Closing Date
10th November, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online