Insurance & Claims Officer
Location: Lekki Phase 1, Lagos
Employment Type: Contract
Job Summary
- The Insurance & Claims Officer will be responsible for coordinating and managing all company insurance policies, ensuring timely renewals, proper documentation, and efficient handling of claims.
- The role involves liaising with insurance brokers and providers to ensure adequate coverage and prompt resolution of claims in line with company operations.
Key Responsibilities
- Maintain an up-to-date register of all company insurance policies (e.g. motor, plant & machinery, contractors’ all risk, group life, etc.)
- Track policy expiration dates and ensure timely renewals to avoid lapses in coverage
- Liaise with insurance brokers and companies on policy placement, renewals, and endorsements
- Coordinate and follow up on all insurance claims to ensure timely processing and settlement
- Gather and submit required documentation for claims (incident reports, photos, estimates, etc.)
- Monitor claims status and provide regular updates to management
- Ensure all insurance certificates and documents are properly filed and easily accessible
- Support project teams with insurance-related documentation and compliance requirements
- Review insurance policies to ensure alignment with company operations and contractual obligations
- Assist in verifying insurance requirements in contracts and agreements
- Provide periodic reports on insurance coverage, renewals, and claims status.
Requirements
- Bachelor’s Degree in Insurance, Business Administration, Finance, or a related field
- 3–5 years of relevant experience in insurance administration, claims handling, or similar roles
- Experience working with Life and Non-Life Insurance brokers or companies is an advantage
- Basic understanding of corporate insurance policies (e.g. motor, asset, project-related insurance)
- Strong organisational and record-keeping skills
- Good communication and follow-up skills
- Proficiency in Microsoft Office (especially Excel).
Key Competencies:
- Attention to detail
- Strong follow-up and tracking ability
- Good negotiation and follow-up abilities.
- Ability to manage multiple policies and deadlines
- Good report-writing and analytical skills.
- Problem-solving mindset (especially for claims).
Preferred (Optional but Useful):
- Experience in a construction, infrastructure, or engineering environment
- Professional certification (e.g. ACIIN, CIIN) is an added advantage.
Salary
N200,000 - N300,000 monthly.
Application Closing Date
31st October, 2026.
How to Apply
Interested and qualified candidates should send their CV to: careers@mpiafrica.com using “Insurance/ Claims Officer” as the subject of the email.
Note: Only shortlisted candidates will be contacted.