Sales Representative (In-House/Virtual)
Location: Ikeja, Lagos
Employment Type: Full-time
Role Summary
- We are looking for a dynamic and customer-focused sales representative to join our team.
- This role combines traditional sales responsibilities with modern customer service.
- The ideal candidate will be responsible for managing customer inquiries across our social media platforms.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via email, phone, chat, and social media platforms (Instagram, Facebook, Twitter, WhatsApp, etc.)
- Convert social media and online inquiries into sales opportunities
- Build and maintain strong customer relationships to encourage repeat business and referrals
- Update and manage CRM records to track sales leads and customer interactions
- Provide accurate product information and assist customers in making informed purchase decisions
- Collaborate with the marketing team to align on promotional campaigns and customer engagement strategies
- Monitor and report feedback, trends, and issues raised by customers to the appropriate internal teams
- Handle order processing, returns, and after-sales support where necessary
- Stay up to date with product knowledge and market trends
Qualifications
- Minimum of OND.
- 1–3 years experience in sales, customer service, or a similar role (experience in sales in gadget stores is a plus)
- Strong interpersonal and customer service skills
- Comfortable using social media platforms for business communication
- Proficient with digital tools including MS Office tools
- Ability to multitask, stay organized, and meet deadlines in a fast-paced environment
- Must be proactive, self-motivated, and sales-driven.
Salary
N100,000 monthly, with total monthly earnings determined by performance and targets through commissions.
Application Closing Date
26th October, 2026.
How to Apply
Interested and qualified candidates s