Senior Manager - Analytics and Insight
Job Identification: 5538
Location: Ikoyi, Lagos
Reports To: Chief Enterprise Business Officer - CEBO
Division: Enterprise Business
Mission
- Oversee the development and management of EB data strategy, ensuring that strategic, marketing and operational decision-making is supported by accurate, efficient and effective business and market relevant insights.
- Ensure adherence to policies and procedures that monitor and support EB business performance management
- To help shape the strategy for data extraction, interpretation and governance.
- To distill and provide deep understanding of customer needs and aspirations to enable MTN Nigeria engage more closely with its customers.
Description
- Provide strategic direction on Enterprise Business planning and pricing analysis
- Ensure relevant business rules are applied in the budget process and forecasting scenarios for Enterprise Business performance
- Manage the performance measurement and monitoring of EB propositions / promotion / activity to ensure that it adheres to EB business plan and provide feedback to senior management as requested.
- Develop competitive pricing strategies for MTN Business product plans, solutions and value propositions
- Determine and manage the development of new insight generation capabilities to enhance deployment of solutions and services in all Enterprise Segments (across both Corporate and SME segments)
- Develop and execute Market insight and Lead generation strategies through research, relevant partnerships and channels
- Manage business case development and analysis
- Review feasibility assumptions used versus actual behavior in market after launch of product, promotion or activity.
- Provide strategic direction and oversight on business performance reporting metrics (subscriber, revenue, margins, churn) of all EB solutions and services across all key segments
- Provide analysis and insight to Management in areas of Client acquisition, analytics, churn management, revenue enhancement, margins, pricing and customer data knowledge management
- Define and manage Enterprise Segment customer lifecycle management (CLM) framework in conjunction with the Segment Managers
- Lead the development of data points for comprehensive reportage of EB activities, from lead generation, sales analytics, client relationship management and collections
- Responsible for end-to-end reporting of all EB activities
- Ensure integrity of EB financial modeling for key projects and propositions.
- Manage process for Enterprise segment Competitor knowledge, monitoring and analysis
- Ensure quality assurance for all business plans, pricing analysis and data generated for reporting
- Review and assess competitive price reactions scenarios
- Ensure Just-In-Time and accurate commission pay-out to direct sales team and channel/Technology partners
- Manage ad hoc projects as directed by CEBO
- Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
- Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Requirements
Education:
- First Degree in Accounting, Finance, Economics or related discipline
- A master’s degree, preferably an MBA will be an advantage
- Fluent in English and language of country preferable Fluent in English and language of country preferable
Experience:
9 – 17 years’ work experience which includes:
- Manager track record of 5 years or more; with at least 3 years in relevant sector/ industry
- Worked across diverse cultures and geographies advantageous
- 3 years in reporting business performance and financial analysis
- 3 years’ experience in business analytics and market insight.
- Experience in business development
Application Closing Date
2nd November, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online