Customer Relationship Officer

Edlom Consulting Services
Abuja, Abuja Federal Capital Territory, Nigeria | Posted 8 hours ago
Full-time On-site
Customer Success 100,000 - 250,000

Job Description

Customer Relationship Officer 

Location: Abuja (FCT) 

Employment Type: Full-time

Key Responsibilities

  • Contact clients and business establishments through telephone calls and physical visits.
  • Confirm and document the compliance status of assigned establishments.
  • Engage establishments that have outstanding compliance obligations and follow up to encourage timely compliance.
  • Build and maintain professional relationships with business owners, managers, and other relevant contacts.
  • Maintain accurate records of client interactions, visits, and follow-up activities.
  • Meet assigned daily operational targets.
  • Prepare and submit routine reports on activities, progress, and outcomes.

Requirements

  • Minimum qualification of an HND, BSc, or equivalent from a recognized institution.
  • Excellent communication, persuasion, negotiation, and interpersonal skills.
  • Ability to meet daily targets consistently and work with minimal supervision.
  • Good record-keeping, documentation, and reporting skills.
  • Confidence in interacting with business owners and management personnel.
  • Previous experience in customer service, relationship management, field operations, sales, or compliance is an added advantage.

Work Structure: 

  • SearchJobsWorking days: Monday to Friday.
  • Field support: Company vehicle and driver provided for assigned field mobilization.
  • Performance: Daily operational targets must be achieved.
  • Reporting: Routine reporting of activities and results is required.

Salary

N100,000 - N250,000 monthly.

Application Closing Date

16th December, 2026.

How to Apply

Interested and qualified candidates should:

Click here to apply online

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About the Company
Edlom Consulting Services