Experienced Customer Support Officer
Location: Iyana Ipaja, Lagos
Employment Type: Full-time
Job Summary
Providing introductory information, such as a product manual explanation, to prospective and new customers
Handling customer complaints and troubleshooting issues with products or services
Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received
Accessing databases to retrieve account information for customers
Letting customers know about additional products or services that might benefit them
Escalating queries and concerns when necessary
Updating customer records following each contact
Staying up to date on the latest products and services an organization provides.
Salary
N90,000 - N100,000 per month.
Application Closing Date
28th February, 2026.
How to Apply
Interested and qualified candidates should send their CV to: midaasconsult@gmail.com using the Job title and Location as the subject of the email.