Hospital Front Desk Officer(Female)
Location: Lekki, Lagos
Employment Type: Full-time
Description
The Front Desk Officer will serve as the first point of contact for clients, manage HMO-related processes, and ensure seamless front desk and administrative operations within the facility.
The ideal candidate must be professional, organized, and customer-focused.
Key Responsibilities
Welcome and attend to clients, patients, and visitors courteously and professionally.
Manage all front desk operations including phone calls, emails, and inquiries.
Verify HMO eligibility and authorization codes prior to patient service.
Register patients, process billing, and maintain accurate documentation.
Liaise between patients, healthcare personnel, and HMO representatives.
Ensure timely communication of HMO approvals, denials, and updates.
Handle complaints or feedback and escalate issues appropriately.
Maintain confidentiality of patient and organizational information.
Provide administrative support and perform related duties as assigned.
Requirements and Qualifications
OND / HND / B.Sc. in any relevant field (Business Administration, Public Health, or related discipline).
Minimum of 1 year experience in a healthcare, HMO, or front desk role.
Good understanding of HMO operations and medical billing is an advantage.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in MS Office tools (Word, Excel, Outlook).
Professional appearance and positive attitude.
Application Closing Date
28th February, 2026.
How to Apply
Interested and qualified candidates should send their CV to: hrprestigiousconsulting@outlook.com using the subject of the mail.