Receptionist
Location: Lagos
Employment Type: Full-time
Job Description
The Receptionist serves as the first point of contact for guests, ensuring a warm welcome and smooth coordination of reservations and guest services.
The role requires professionalism, excellent communication skills, and the ability to maintain a positive image of the organization at all times.
Responsibilities
Welcome and attend to guests in a courteous and professional manner
Manage table reservations (walk-in, phone, WhatsApp, and online bookings)
Answer and direct phone calls promptly
Provide accurate information about menu, events, and services
Coordinate with floor staff and management to manage guest flow
Handle guest complaints politely and escalate when necessary
Maintain cleanliness and organization of the reception area
Keep proper records of bookings and daily guest reports
Assist with administrative tasks as assigned.
Education
Minimum of OND / HND / Bachelor’s Degree (Hospitality, Business Administration, or related field is an advantage)
O’Level (WAEC/NECO) with credit in English Language
Experience:
1–3 years experience in hospitality, hotel, lounge, or restaurant front desk
Experience in customer-facing roles is highly preferred
Other Requirements:
Must reside in Lekki or nearby areas
Ability to work flexible shifts (including weekends and public holidays)
Punctual, reliable, and well-presented
Good team spirit and positive attitude.
Required Skills:
Excellent verbal and written communication skills
Strong customer service orientation
Good interpersonal skills and pleasant personality
Ability to multitask and work under pressure
Professional appearance and attitude
Attention to detail and organization skills.
Remuneration
Attractive and competitive salary
Service charge (where applicable)
Staff meals
Performance-based incentives
Opportunity for career growth.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send in their CV to: no5.mesi.resto@gmail.com using the Job Title as the subject of the email.