Hiring ‼️
Job Title: Clinic Assistant at an Eyecare facility
Location: Ikeja, Lagos
Work mode: Monday-Friday (8am-6pm), Saturday (9am-4pm)
Salary: 150k
Key Responsibilities
Daily
● Ensure that the clinic space is kept organised and clean at all times.
● Attend to clients as a first point of contact, and ensure that their needs are adequately and promptly met.
● Respond to patient inquiries and concerns promptly and efectively.
● Registration of new clients in the clinic’s management software.
● Processing of all client purchases (consultation, tests, and products) in the clinic’s management software.
● Liaising with HMOs to ensure that HMO clients are adequately serviced.
● Work with the Logistics Officer to ensure that clients’ frames/lenses are fixed and delivered promptly to designated locations (clinic or clients’ requested location as agreed).
● Follow up on Social Media comments and inquiries promptly, in order to convince online
leads to patronize the brand.
● Come up with proactive problem-solving ideas to address and solve patient concerns.
Weekly
● Monitoring stock levels at the clinic and alerting the clinic manager to re-order when
quantities fall below the minimum re-stock levels.
● Putting together sales reports.
Occasional
● Sorting and labelling inventory (frames, cases, drugs, & accessories), and scanning/inputting into the clinic’s management software whenever new purchases are made.
● Follow up with locum optometrists/covers to ensure that they turn up for customer appointments.
● Where required, assist the Optometrist to input patient case reports into the clinic’s management software.
If interested, Send cv to hr@thestartupplaceng.com