Receptionist / Front Desk Personnel
Location: Ikorodu, Lagos
Employment Type: Full-time
Overview
We are currently seeking a friendly, organized, and professional Receptionist to join our front desk team.
This is a high-expectation environment.
We are not hiring for routine employment. We are building a performance culture from day one.
Job Summary
The Receptionist will serve as the first point of contact for patients and visitors, ensuring a warm welcome, efficient patient registration, and smooth administrative support for hospital operations.
Key Responsibilities
Greet and attend to patients and visitors in a professional and courteous manner
Register patients and schedule appointments accurately
Answer phone calls and respond to inquiries promptly
Maintain patient records and update information as required
Direct patients to appropriate departments and staff
Handle billing inquiries and basic administrative tasks
Ensure the reception area is clean, organized, and welcoming
Manage incoming and outgoing correspondence
Maintain confidentiality of patient information at all times.
Requirements and Qualifications
Mandatory Requirements:
Minimum of OND / HND / Bachelor’s Degree in any relevant field
Previous experience as a receptionist or front desk officer (preferably in a hospital setting)
Excellent communication and interpersonal skills
Good organizational and multitasking abilities
Basic computer proficiency (Microsoft Office and hospital management systems)
Professional appearance and positive attitude
Preferred Qualifications:
Experience in a healthcare facility
Strong customer service skills
Ability to work shifts, including weekends if required.
What We Offer
Competitive salary and benefits
Professional and supportive work environment
Opportunity for career growth and development
Opportunity to work in a reputable and expanding healthcare institution.
Application Closing Date
18th March, 2026.
How to apply
Interested and qualified candidates should send their CV and a brief cover letter stating why they are a strong fit for the job to: careers@bergsteinhealth.com using their "Full Name – Position Applied For – Ikorodu" as the subject of the email.
Note: Shortlisted candidates will be contacted through official communication channels.