Customer Service Representative

Edlom Consulting Services
Yaba, Lagos, Nigeria | Posted 1 week ago
Full-time On-site
Customer Service 80,000 - 100,000

Job Description

Customer Service Representative


Location: Yaba, Lagos

Employment Type: Full-time

Job Summary

  • We are seeking a proactive and professional Customer Service Representative to serve as the first point of contact for prospective and existing students.

Key Responsibilities

  • Respond to inquiries (walk-in, phone, WhatsApp, email)
  • Provide accurate information on courses and enrollment
  • Follow up on leads and manage student records
  • Coordinate class schedules and communicate updates
  • Handle complaints professionally and escalate when necessary

Requirements

  • Minimum of OND / HND / Bachelor’s degree
  • At least 2 years of customer service experience (education sector is an advantage)
  • Strong communication and organizational skills
  • Proficiency in Microsoft Office
  • Must reside in Yaba or its immediate environs (mandatory).

Salary

N80,000 - N100,000 per month. 

Application Closing Date

15th March, 2026.

How to Apply

Interested and qualified candidates should send their CV to: hr@lextorah.com using the Job Title as the subject of the mail.

Note: Only shortlisted candidates will be contacted.

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About the Company
Edlom Consulting Services