Dispute and Chargeback Officer

Edlom Consulting Services
Victoria Island, Lagos, Nigeria | Posted 1 month ago
Full-time Hybrid
Manager ₦130,000 Benefits: HMO included

Job Description

URGENT RECRUITMENT!!


We are seeking a Dispute and Chargeback Associate to join our Compliance & Dispute Resolution team. The role focuses on managing end-to-end transaction disputes and chargebacks, ensuring regulatory compliance, mitigating fraud risks, and minimizing financial exposure.


Key Responsibilities

Manage and resolve dispute and chargeback cases within regulatory and card scheme timelines

Review, validate, and process disputed transactions using dispute platforms

Engage merchants, banks, and payment partners to resolve disputes efficiently

Facilitate refunds, reversals, and settlements for valid disputes

Track dispute and fraud trends and support risk mitigation initiatives

Ensure compliance with regulatory and industry requirements


Requirements

BSc/HND from an accredited institution studying Accounting, Business Admin or related course

1–3 years’ experience in dispute resolution, chargebacks, payments, or financial compliance

Strong analytical, communication, and stakeholder management skills

High attention to detail and integrity.


CLICK THE LINK TO APPLY- https://lnkd.in/esDbz6aV

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About the Company
Edlom Consulting Services