The Head, People & Organizational development leads the Groupโs enterprise agenda for performance, learning, organization design, career growth, and graduate development turning business strategy into a practical capability roadmap that aligns structure, culture, skills, and leadership. Orchestrates cross-entity initiatives, governance, and analytics to build a scalable operating model, deepen leadership bench strength, and accelerate internal mobility. Elevates employee experience and business outcomes by embedding continuous performance practices, targeted development pathways, and data-driven decisions that improve speed, accountability, and readiness for growth across ARM
KEY RESPONSIBILITIES
Strategy & Governance
โ Define the OD strategy that connects business priorities to operating model,
capability, and culture outcomes; establish governance, policies, and success
measures.
โ Partner with Executive and Business Heads to sequence change portfolios
(structure, skills, systems, culture) using evidence-based OD methods and
change management principles.
โ Own OD/L&D/performance budgets and vendor governance; ensure
compliance with Group standards.
Organization Design
โ Lead enterprise and business-unit design reviews (spans & layers, roles, capacity) to improve speed, accountability, and cost-to-serve, guide transitions and
stabilization.
โ Maintain Group organization design principles, job architecture, and
decision-rights frameworks; run periodic health checks using structural metrics
and engagement data.
Performance Management
โ Own the Group performance philosophy, frameworks, cycles, and calibration
mechanisms; drive fair, consistent goal-setting, reviews, and consequence
management.
โ Embed continuous performance practices (quality conversations, feedback,
coaching) and analytics to improve impact, not just process adherence.
โ Lead annual talent and succession reviews (9-box, risk/ready-now assessment)
tied to development and mobility actions.
Learning & Leadership Development
โ Set the enterprise learning strategy, capability framework, and curricula; prioritize critical skills for today and the future, leveraging a skills taxonomy for consistent
decisions across HR.
โ Oversee leadership development architecture (emerging leaders to senior
leaders), including assessment, programs, and coaching; track ROI and behavior
change.
โ Own the learning technology ecosystem (LMS/LXP) and ensure quality standards for content, delivery, and measurement
Career Management & Mobility
โ Design career pathways, job families, and capability levels; provide tools (career
maps, role profiles) and enable managers/employees to navigate growth
opportunities.
โ Build internal mobility programs, job rotations, and short-term assignments; codify best practices and guardrails for rotations.
Graduate & Early-Career Programs
โ Own the Groupโs graduate strategy: workforce demand planning, university
partnerships, selection, onboarding, structured rotations, mentoring, and
certification.
โ Define program success metrics (conversion, performance, retention,
time-to-productive) and drive continuous improvement.
Culture, Inclusion & Change Enablement
โ Partner with Communications and HRBPs to reinforce desired culture and
inclusion behaviors through leadership role-modeling, rituals, and recognition.
โ Equip leaders and change agents with practical toolkits (stakeholder mapping,
impact assessment, adoption metrics) for smoother transformations.
Data, Insights & Reporting
โ Define and track OD/L&D KPIs (participation, capability uplift, skills coverage,
internal fill, bench strength, performance distribution, program ROI)
โ Use people analytics to identify structural and skills bottlenecks; run experiments and A/B tests to improve adoption and outcomes.
COMPETENCIES, SKILLS & ABILITIES
โ Enterprise mindset with strong consulting toolkit; adept at diagnosing
organizational issues and designing pragmatic, staged solutions.
โ Expertise in organization design, performance management, learning strategy,
leadership development, and career frameworks.
โ Advanced stakeholder management and facilitation; able to influence senior
leaders and coach managers.
โ Strong analytical orientation; comfortable with metrics, experimentation, and
platforms (LMS/LXP, performance systems, survey/analytics tools).
โ Program management excellence; vendor selection and governance
experience.
โ Inclusive leadership with a track record of building high-performing teams.
PERFORMANCE EXPECTATIONS
โ Operating Model Impact: Measurable improvements in spans/layers simplicity,
decision speed, and role clarity post-design. (Spans/layers improvements reduce
layers.
โ Performance Enablement: Improved quality of goals/feedback, calibration
integrity, and differentiation; uplift in enterprise performance metrics.
โ Capability Uplift: Defined critical skills, increased skills coverage, and higher
internal fill rates for key roles. (Skills-based practices per Bersin.
โ Leadership Pipeline: Stronger succession depth and readiness; improved
conversion from programs to roles.
โ Change Adoption: Demonstrable adoption rates for major initiatives (methods,
tooling, ways of working).
QUALIFICATION & EXPERIENCE
โ Educational Requirements
Bachelorโs degree in human resources, Organizational Psychology, Business
Administration, or related field; masterโs degree preferred.
โ Professional Requirements
Relevant professional certification (e.g., CIPD, CIPM, SHRM); OD/OE, L&D, or
change-management certifications are an advantage. (CIPD/SHRM domain
relevance)
Experience Requirements
8โ10 yearsโ progressive experience across OD, L&D, performance management,
and/or talent management in large organizations or top-tier consulting, with at
least 3 years in leadership delivering enterprise-scale change.
โ Proven experience standing up graduate or early-career programs, leading
organization design initiatives, and implementing performance frameworks at
scale. (Aligned to ARMโs experience range and leadership emphasis in the
template
ARM Holding Company Limited
https://arm.seamlesshiring.com
Asset & Resource Management Company Limited (ARM) was founded in 1994 as an asset management firm.We provide a broad range of unique wealth creation services by offering traditional asset management services as well as alternative investments through our private funds business. ARM currently manages total assets of circa N540 billion. Over the last twenty years, we have built a strong reputation both locally and internationally through in-depth, high-quality research, investment management expertise, and value-adding products and services. Our clients range from corporations to private and public institutions and include high net-worth investors and small savers.
How to apply
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