Front Desk Officer

Edlom Consulting Services
Lagos Mainland, Lagos, Nigeria | Posted 1 month ago
Full-time On-site
Customer Service

Job Description

The International College of Creative Arts (ICCA) is a specialist private institution in Nigeria (with UK incorporation) offering industry-focused creative arts education, evolving from the Tenstrings Music Institute and Lagos School of Design, providing training in music, design (graphics, web, fashion, animation), and other creative fields through short courses and longer programs for African creatives. They aim to simplify creative arts education with hands-on, practical training, preparing students for the industry.


We are recruiting to fill the position below:


Job Title: Front Desk Officer


Location: Lagos

Employment Type: Full-time


Job Summary


We are seeking a polite, organized, and responsible Front Desk Officer to manage the school’s reception area.

The ideal candidate will serve as the first point of contact for parents, students, visitors, and staff, ensuring a welcoming and well-coordinated school environment.

Key Responsibilities


Welcome and attend to parents, students, and visitors courteously.

Answer phone calls, respond to inquiries, and direct them appropriately.

Manage student and visitor records at the front desk.

Provide accurate information about school programs, schedules, and policies.

Handle basic administrative duties such as filing, data entry, and documentation.

Receive and distribute correspondence and messages.

Maintain a neat, organized, and professional reception area.

Support administrative staff and management when required.

Ensure compliance with school rules and visitor control procedures.

Requirements


Minimum of SSCE / OND (OND/HND is an advantage).

1 - 3 years previous experience as a front desk officer, receptionist, or school admin is an advantage.

Good communication and interpersonal skills.

Friendly, calm, and professional attitude.

Ability to work independently and handle multiple tasks.

Basic computer knowledge (MS Word, Excel, email).

Must be punctual, reliable, and presentable.



How to Apply

Interested and qualified candidates should submit their CV to: hr@collegeofartslagos.com using "Front Desk Officer – School" as the subject of the email.

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About the Company
Edlom Consulting Services