Customer Service Representative
Location: Ibadan, Oyo
Employment Type: Full-time
Job Description
- We are seeking a friendly, professional, and customer-focused Customer Service Representative to handle customer inquiries, provide information about products and services, resolve complaints, and ensure a positive customer experience.
Key Responsibilities
- Attend to customer inquiries, complaints, and requests promptly and professionally.
- Provide accurate information about the company's products and services.
- Process customer orders, requests, and transactions as required.
- Maintain records of customer interactions and follow up when necessary.
- Resolve customer issues and escalate complex matters to the appropriate department.
- Support sales and operational teams in delivering excellent customer service.
- Maintain a positive and professional relationship with customers at all times.
Required Skills:
- Excellent communication and interpersonal skills.
- Strong customer service and problem-solving abilities.
- Good organizational and time-management skills.
- Ability to work under pressure and handle multiple tasks.
- Proficiency in Microsoft Office applications.
- Attention to detail and accuracy in record keeping.
Remuneration and Benefits
- Monthly salary of N60,000 – N70,000 (based on qualifications and experience).
- Opportunities for training and career development.
- Supportive work environment.
Application Closing Date
20th July, 2026.
How to Apply
Interested and qualified candidates should submit their CV and application to: hr@sahl.farm using the job title as the subject of the mail.