Key Account Manager

Edlom Consulting Services
Rivers, Nigeria | Posted 1 week ago
Full-time On-site
Customer Success

Job Description

Key Account Manager

Job ID: JR002700

Location: Rivers

Job Purpose

  • Support development, and ensure implementation of customers
  • Plans that are aligned with overall business strategies and
  • achievement of profitable sales objectives.
  • Must be able to influence, inspire and drive performance with minimal direct management responsibility for Account Stakeholders.



Department Strategic Objectives:

  • Lead in the delivery of Joint Business plans with the customer towards the achievement of the overall organisation business and growth objectives in key accounts.

Context/Scope:

  • A key contributor to the success of the PZ Cussons commercial strategic plan with an effective and flexible field sales force; demonstrating industry leadership in both volume driving & brand building activity.

Key Accountabilities

  • Ensure achievement of agreed Customer targets/KPIs
  • Manage the business partnership with Key Accounts
  • Customers including development and implementation of Joint Business Plan
  • Define and execute plans for the key accounts Customers in line with business requirements
  • Lead the implementation and excellent execution of all channel/category activities for Customer channels
  • Provide inputs into the Commercial Planning process.

Measurement/Performance Indicators

  • Availability and quarterly reviews of annual Joint Business Plan with Key Account
  • Timeliness and quality of implementation of the Joint Business Plan
  • Target vs. Actual performance (volume/value, KPIs etc.)
  • Monthly account reconciliation
  • Coaching/ Training sales team.

Internal & External Relationships:

  • National Key Account Manager
  • Line Managers (Marketing/Sales/Channel/Supply Chain/Finance)
  • Key Account Managers
  • Key Accounts Customers
  • PZ Marketing & Sales network.

Qualifications

  • First Degree in any discipline
  • Computer literacy (MS Word, Excel, PowerPoint)

Experiences (What experience brings success to this role):

  • Minimum of 3 years in marketing or sales
  • Understands Customer and Field Sales Management practice
  • Has demonstrated success in the previous role
  • Knowledge: (What does the person need to know)
  • Good knowledge of business objectives and priorities.
  • Good knowledge of Joint Business Planning process
  • Working Knowledge of core Commercial Planning process (IMEX, CPM, Battle Plan, Risk & Opps, RiRo, SLOBs).
  • Knowledge of Distributor Management
  • PZ Cussons Leadership competencies.

Application Closing Date

14th July, 2026.

Method of Application

Interested and qualified candidates should:

Click here to apply online

Join us to apply
Login to Apply
Don't have an account? Register here
About the Company
Edlom Consulting Services