Business Development Manager
Location: Abuja
Role Overview
- This is a talent pipeline role designed to build a strong bench of Business Development Managers to support Kuda’s growth and expansion across key markets.
- As the Business Development Manager, you will play a critical role in expanding Kuda’s merchant network and driving the adoption of KudaPOS.
- This role require a strategic thinker with a hands-on approach to build relationships, manage teams, and deliver measurable results.
- You will lead efforts to establish KudaPOS as a preferred payment solution for merchants across Lagos, working closely with internal teams and external partners to achieve this goal.
Key Responsibilities
Merchant Network Expansion:
- Establish and build out a robust merchant network for KudaPOS within Lagos.
- Identify new market opportunities and onboard merchants in various sectors, including retail, FMCG, hospitality, and e-commerce.
- Create and maintain relationships with agents, aggregators, and merchants to ensure long-term engagement.
Management and Training:
- Manage and oversee a team of over 20 field agents and business development executives.
- Develop and deliver training programs for BDEs, merchant agents, and other team members to ensure a deep understanding of KudaPOS and its benefits.
- Conduct induction training and provide ongoing support to team members.
Sales and Customer Engagement:
- Drive awareness and educate merchants and customers on the features and benefits of KudaPOS.
- Ensure merchants attract customers to use KudaPOS by providing strategic guidance and support.
- Collaborate with merchants to identify pain points and offer tailored solutions.
Performance Monitoring and Reporting:
- Set sales targets and develop strategies to meet and exceed them.
- Provide weekly performance reports and market insights to management.
- Track team performance and ensure alignment with organizational goals.
Market Development and Strategy:
- Coordinate and maintain relationships with agents, aggregators, and merchants.
- Leverage networking opportunities to create new business partnerships and onboard additional agents/merchants.
- Develop and execute strategies to increase sales volume and market share.
Process Improvement and Collaboration:
- Adopt a team-oriented approach to work with internal teams and external stakeholders.
- Collaborate with marketing, operations, and customer success teams to streamline processes and enhance merchant satisfaction.
Requirements
Qualifications and Experience:
- Bachelor`s Degree in Business Administration, Marketing, or a related field.
- 3 years of experience in business development, sales, or merchant acquisition, preferably in fintech or financial services.
- Proven track record of managing and training sales teams to achieve sales targets.
- Demonstrated ability to onboard and manage a large network of merchants.
Key Skills:
- Strong leadership and team management skills.
- Excellent communication and negotiation abilities.
- Proficiency in using CRM tools and Microsoft Office Suite.
- Analytical skills with the ability to use data to drive decision-making.
- Strategic thinker with a results-oriented mindset.
Benefits
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:
- A great and upbeat work environment populated by a multinational team
- Pension
- Career development & growth
- Competitive annual leave plus bank holidays
- Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)
- Group life insurance
- Medical insurance
- Well-fare package (Wedding, Compassionate and etc)
- Perkbox
- Goalr - employee wellness app
- Award winning L&D training
- We are advocates of work-life balance, working in a hybrid in office schedule
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online