Online Customer Service and Sales Representative
Location: Lagos
Employment Type: Full-time
Key Responsibilities
- Respond promptly and professionally to online customer enquiries.
- Convert enquiries into completed orders.
- Manage customer conversations across WhatsApp, Instagram, TikTok and the website.
- Provide product information, sizing guidance and order support.
- Follow up with prospects who have not completed purchases.
- Manage complaints, exchanges and customer-service concerns.
- Maintain accurate customer and sales records.
- Work with the Online Sales Manager to meet digital sales targets.
- Escalate fulfilment, payment or delivery issues promptly.
- Attend the store or office on designated physical workdays.
Application Closing Date
30th July, 2026.
Method of Application
Interested and qualified candidates should send their CVs to: gpedglobal@gmail.com using the job title as the subjecyt of the mail.