Chief Operations Officer
Location: Abuja (FCT)
Employment Type: Full-time
Job Summary
- We are seeking an experienced, strategic, and results-driven Chief Operations Officer (COO) to oversee and drive operational excellence across our hospitality and restaurant business.
- The successful candidate will be responsible for developing operational strategies, improving service delivery, optimizing business processes, and ensuring a world-class guest experience.
- The ideal candidate should possess strong leadership capabilities, deep knowledge of hospitality operations, commercial awareness, and the ability to build high-performing teams while driving profitability, efficiency, and sustainable growth.
Key Responsibilities
- Develop and execute operational strategies aligned with the company’s vision, goals, and growth objectives.
- Provide leadership and direction across all operational areas, including restaurant operations, guest services, food and beverage, quality control, and facility management.
- Translate business objectives into actionable operational plans and ensure effective execution.
- Identify opportunities for operational improvements, cost optimization, and revenue growth.
- Oversee the day-to-day operations of all hospitality outlets to ensure seamless service delivery.
- Establish and maintain high standards for guest experience, food quality, service excellence, hygiene, and safety.
- Ensure compliance with industry regulations, company policies, and hospitality best practices.
- Monitor operational performance and implement corrective actions where necessary.
- Develop and implement standard operating procedures (SOPs) across all operational functions.
- Establish operational performance metrics and monitor achievement of targets.
Qualifications & Requirements
- Bachelor’s Degree/HND in Hospitality Management, Business Administration, Operations Management, or a related field.
- MBA or professional certification in hospitality, business, or operations management is an added advantage.
- Minimum of 8–12 years’ experience in hospitality, restaurant operations, or related industries, with significant leadership experience.
- Proven track record of managing large-scale hospitality operations and driving business growth.
- Strong understanding of restaurant operations, food and beverage management, customer experience, and service standards.
- Excellent leadership, communication, negotiation, and decision-making skills.
Salary
N24,000,000 - N26,000,000 annually.
Application Closing Date
16th July, 2026.
How to Apply
Interested and qualified candidates should send their CV in PDF format to: uhrconsultlimited2019@gmail.com using the job title as the subject of the mail.